TERMS AND CONDITIONS:
Any Merchandise purchased from www.universal-uniform.com is fully returnable as long as
it is still in the original packaging and in unused condition. All returns must clearly
show our Return Authorization Number on the outside of the package. Returns will not be
accepted without this number, any returns sent to Universal Uniform Sales Co. Inc.
without receiving a prior Return Authorization Number will be returned to the sender
unopened. Returns must be made within 20 days of date of invoice, and a 15% restocking
fee is applicable on any return not due to an error on the part of www.universal-uniform.com.
INSTRUCTIONS FOR EXCHANGING ITEMS:
If you have decided to exchange an item purchased from us within the past 20 days you may
contact us via phone (973) 622-5700. Please be ready to provide us with:
Date of Order
Reason for Exchange
Product that you would like exchanged
RETURNS ARE SENT TO OUR CORPORATE HEADQUARTERS BELOW:
Universal Uniform Sales Co. Inc.
1015 Broad St.
Newark, NJ 07102
* Once the item has been received, we will credit the full amount of the item minus the
shipping fees and the 15% restocking fee to the credit card used for the purchase.
* Customized merchandise may not be returned.
* Anything that has been worn may not be returned.
Shipping outside of the 48 contiguous states
The charge for shipping most orders weighing 5 pounds or less outside of the 48 contiguous states is $19.99. The charge for shipping orders weighing more than 5 pounds is $19.99 for the first 10 pounds, plus $1.99 for each additional pound. Free shipping offers and flat shipping fees do not apply to orders shipping outside of the 48 contiguous United States.
Universal Uniforms does not ship internationally